Once the return is received, Zeta Graphics will reimburse the customer the full amount already paid, net of the shipping costs incurred by the customer in the same way he made the payment at the time of the order.
Refunds via PayPal and Credit Card are immediate.Zeta Graphics may suspend the refund until the returned product is received or until the Customer proves that he has correctly returned the product.
In any case, the Customer will lose the right of withdrawal in cases where Zeta Graphics make sure that:
- the returned product and / or its accessories, and / or its packaging are not intact or if the warranty seal has been removed;
- the product is missing its external packaging and / or its original internal packaging;
- the product is missing its integral elements and / or accessories (eg closures, laces, buckles, etc.).
In case of forfeiture of the right of withdrawal, Zeta Graphics will return the purchased product to the sender, charging the shipping costs to the sender and, if already reimbursed, the price of the product.